Cloud-Based Collaboration Tools

Incident Management software and cloud services have greatly improved over the past few years. Because these systems were not utilized as frequently as typical office software suites, their interface and functionality was not familiar to most teams. We all remember spending the first half hour of every exercise resetting everyone's password due to inactivity! Now these tools are as intuitive as common online tools and have added non-emergency functionality in an effort to create additional value for the customer. Many popular incident management platforms can be hosted on-premise or in the cloud. Customization is a major feature of these services, with custom boards, forms, and dashboards configured in minutes. Depending on the platform desired, Esri ArcGIS or Google Maps can be integrated adding a whole new level of map-based situational awareness to your team. Decision Aid can assist you procure, configure, & integrate many incident management platforms including Juvare WebEOC, EMResource, & EMTrack, Veoci, NC4 E Team, Sahana, DisasterLAN, Knowledge Center, and other services. If you already have a platform, we can review existing features & build new boards based on your incident workflow.

Off-the-shelf solutions enable a resource constrained organization to leverage existing cloud-based services for incident management and emergency preparedness collaboration. If your organization already utilizes cloud services for day-to-day operations, incident management configuration may just require the use of additional features, the creation of intranet portals, and new workflows. Even when the tool is not designed for incident management, organizations are surprised at how well our solutions fit within their existing services and budget. While these tools excel in incident management, we can provide guidance and best practices on the use of cloud-based services for preparedness, planning, volunteer/staff management, and project management functions. If you don't currently leverage cloud-based solutions in your organization, Decision Aid can assist your organization procure & convert with tools including Google G Suite, Office 365, Slack, Trello, Zoom, and other services. These services are mobile-enabled and many feature offline sync functionality when connectivity is limited.