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An incident at your organization or in your jurisdiction presents you with one unique opportunity - a realistic test of your emergency plans. The opportunity is lost to adjust your procedures, acquire the correct equipment, and provide revised training if a thorough and objective post-incident review isn't completed.
An incident at your organization or in your jurisdiction presents you with one unique opportunity - a realistic test of your emergency plans. The opportunity is lost to adjust your procedures, acquire the correct equipment, and provide revised training if a thorough and objective post-incident review isn't completed.
In many cases, the “lessons learned” after your incident are really “lessons known”. The same issues were experienced during one or more incidents in the past, but no after action review or improvement plan was completed. As a result, staff were never made aware of necessary adjustments and procedure revisions were never institutionalized. Don't let this opportunity to improve fall through the cracks.
After Action Meetings & Stakeholder Interviews
After Action Meetings & Stakeholder Interviews
Decision Aid utilizes a comprehensive process to conduct an after action review for both exercises, incidents, and special events. The process includes a "hotwash" immediately after the event, stakeholder surveys, individual and team interviews, and all-hands after action meetings as needed. Bringing on our team to complete your after action review ensures an objective evaluation of your organization's response to an incident or exercise. Identification of areas for improvement can be a sensitive process for all stakeholders involved. As an outside evaluator, Decision Aid protects the relationships of your team while identifying the root cause of response issues. Decision Aid maintains a roster of subject matter experts immediately available after your incident to conduct interviews and start the after action review process. Don't hesitate to reach out to us after an incident and to obtain guidance on improvement planning next steps.
After Action Reports & Improvement Plans
After Action Reports & Improvement Plans
Using DHS's Homeland Security Exercise & Evaluation Program (HSEEP) methodology, Decision Aid can craft a detailed report overviewing the incident/exercise timeline, strengths, areas for improvement. An improvement plan is included to create a roadmap for the integration of best practices and the resolution of preparedness gaps. Integration of GIS map products and other graphics are also possible in all reports. Our team can also create an interactive and highly visual ArcGIS Story Map to highlight all aspects of the lessons learned from the incident or exercise. Included is our exclusive POETE (planning, organization, equipment, training, and exercises) Executive Brief providing next steps to help prioritize improvements that will make the most difference with the limited availability of time and financial resources.
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